Tech Tips for Teachers
See if you can fix your problem by using these troubleshooting tips.
If not, enter your information on the Kingswood helpdesk ticket so we can prioritize issues accordingly!
SMARTBoardColors Projected?
Elmo - if it won't come on at all, it might need a new power cable Connectivity Issues?
1. Get Ladder, can of air 2. Spray both sides of projector 3. Unplug projector |
Laptop/PC Not working?
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Login Problems
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ELMO DOCUMENT CAMERA
INPUT: RGB IN1=projector & computer
RGB IN2=projector & Elmo
To use the ELMO: 1. Plug in the cart. 2. Turn ELMO power switch ON. 3. Turn PROJECTOR power switch ON. 4. When power light is steady orange: Press Standby/On button. 5. Wait until power light is steady green, then: Press Input button until screen shows RGB IN2.
To turn off: 1. Turn ELMO power switch to OFF. 2. Press PROJECTOR Standby/on button once. 3. Press Standby/on button again. (Press as soon as the Power Off? Message appears on the screen.) 4. The power light will be blinking orange. ***WAIT until the power light is steady orange (The fan should now be off.) 5. Then you may turn PROJECTOR power switch OFF. 6. Unplug the cart.
To use the computer & projector: 1. Plug in the cart. 2. If using the network, plug the network cable into your wall network outlet. 3. Turn on the computer . Turn on the computer monitor. 4. Turn PROJECTOR power switch ON. 5. When power light is steady orange: Press Standby/On button. 6. Wait until power light is steady green, then: Press Input button until screen shows RGB IN1. (The screen should now show whatever is on your computer screen.)
To turn off: 1. Press PROJECTOR standby/on button once. 2. Press Standby/on button again. (Press as soon as the Power Off? Message appears on the screen.) 3. The power light will be blinking orange. ***WAIT until the power light is steady orange. (The fan should now be off.) 4. Then you may turn PROJECTOR power switch OFF. 5. Shutdown the computer. 6. Turn off the monitor 7. Unplug the cart.
INPUT: RGB IN1=projector & computer
RGB IN2=projector & Elmo
To use the ELMO: 1. Plug in the cart. 2. Turn ELMO power switch ON. 3. Turn PROJECTOR power switch ON. 4. When power light is steady orange: Press Standby/On button. 5. Wait until power light is steady green, then: Press Input button until screen shows RGB IN2.
To turn off: 1. Turn ELMO power switch to OFF. 2. Press PROJECTOR Standby/on button once. 3. Press Standby/on button again. (Press as soon as the Power Off? Message appears on the screen.) 4. The power light will be blinking orange. ***WAIT until the power light is steady orange (The fan should now be off.) 5. Then you may turn PROJECTOR power switch OFF. 6. Unplug the cart.
To use the computer & projector: 1. Plug in the cart. 2. If using the network, plug the network cable into your wall network outlet. 3. Turn on the computer . Turn on the computer monitor. 4. Turn PROJECTOR power switch ON. 5. When power light is steady orange: Press Standby/On button. 6. Wait until power light is steady green, then: Press Input button until screen shows RGB IN1. (The screen should now show whatever is on your computer screen.)
To turn off: 1. Press PROJECTOR standby/on button once. 2. Press Standby/on button again. (Press as soon as the Power Off? Message appears on the screen.) 3. The power light will be blinking orange. ***WAIT until the power light is steady orange. (The fan should now be off.) 4. Then you may turn PROJECTOR power switch OFF. 5. Shutdown the computer. 6. Turn off the monitor 7. Unplug the cart.
IPEVO Projector- is your Elmo/AverMedia Dead? Look into getting an IPEVO USB Projector for $99. Contact Alex Yang at IPEVO for deals!
It's an instant plug and GO. If you want, you can download the free Presenter Software from BIGFIX (see below).
It's an instant plug and GO. If you want, you can download the free Presenter Software from BIGFIX (see below).
Need Software? IBM BIGFIX INSTALLER
If you need to install software provided by WCPSS, you can easily do it from your task bar. You might need programs like SMART, Letterland, and Reflector2. Follow these steps and watch this video!
1. Find "IBM BigFix" within your task bar, it might be in the "Hidden Icons" arrow.
2. Click on the Blue lower case b for "IBM BigFix"
3. Type in your program. If it doesn't come up, your program is already installed on your computer OR you're logged in as a student who can't have that program.
If you need to install software provided by WCPSS, you can easily do it from your task bar. You might need programs like SMART, Letterland, and Reflector2. Follow these steps and watch this video!
1. Find "IBM BigFix" within your task bar, it might be in the "Hidden Icons" arrow.
2. Click on the Blue lower case b for "IBM BigFix"
3. Type in your program. If it doesn't come up, your program is already installed on your computer OR you're logged in as a student who can't have that program.